Office Administration & Technology - Office Assistant Certificate
Full-time, Online, Six months - Starts every September and completes in February.
Full-time means that you should schedule 35 hours per week for assignments and studying.
The Office Assistant Certificate also has a part-time entry in January. Courses finish at the end of February and then resume in September. This is a perfect gradual start to determine whether the online classroom environment is right for you. Please note that part-time study lengthens completion time and affects student qualification for funding - ask us.
Through hands-on practical experience, you will learn:
- proficient, touch typing
- accounting fundamentals and practices
- up-to-date productivity software such as Word and Excel
- interpersonal and professional communication skills
- customer service techniques
- professional document production
- employability skills
- personal and office organization
- team building skills
In addition to meeting the general entrance requirements for admission to Selkirk College, applicants must meet the following Office Administration and Technology Program requirements:
- English Studies 11 with a minimum of 60% or higher, or equivalent.
- For international applicants, IELTS 6.0 overall band score with no band below 5.5, or equivalent on other internationally recognized English Language Proficiency Tests.
- Any Math 10 (or equivalent) with a minimum of 60%.
NOTE: Students that do not meet all admission requirements may complete the College Readiness Tool (CRT) to confirm required Math & English levels.
The deadline for receiving required documentation is stated in the student’s admissions letter.
An interview (in person or by telephone) with the Program Coordinator (or designate) may be required before entry to the program.
Where space permits students may be admitted up to the end of the first week of the course. Admission beyond this point will only be possible with the approval of the instructor(s) involved.
The minimal requirement for graduation is a cumulative program GPA of 2.67 or equivalent standard.
OTEC100 - Online Learner Success
OTEC 100: Online Learner Success (OLS) provides students with a working knowledge of the Moodle online learning platform utilized by all Selkirk College online courses. Students submit assignments, discussion postings, emails, and quizzes to gain experience in working in an online classroom environment. This course is essential for student success in online studies.
OTEC110 - Keyboarding I
OTEC 110: Keyboarding I provides students with the necessary techniques to keyboard accurately at a minimum of 35 net words per minute using the alpha and numeric keyboard. Starting with finger placement, students learn how to type alphabetic keys, numbers, punctuation and symbols quickly, accurately, and without looking at a keyboard. This course or the equivalent skill is essential for those interested in an office career and for subsequent computer courses where keyboarding is required.
OTEC115 - Administrative Computer Applications
OTEC 115 Administrative Computer Applications introduces essential computer skills required in any office career. Students learn terminology and how to use popular computer applications utilizing the Windows operating system. File Explorer, Windows Accessories, web browser basics, web navigation and research, internet security, blogs and social media are covered. Students also learn email etiquette and how to use Microsoft Outlook for composing, sending and receiving email messages, managing contacts, task creation, and calendar scheduling.
OTEC120 - Business Math & Calculators
OTEC 120: Business Math and Calculators teaches the touch method of calculator use, explains common calculator features, and emphasizes business and personal problem solving. Multiplication, division, the memory function, decimals, fractions, percentages and discounts are all introduced as well as the metric system and conversions. Students use practice drills throughout the course to enhance speed and accuracy.
OTEC130 - Business English for Professionals
OTEC 130: Business English for Professionals focuses on correct English usage in a business environment and provides students with a comprehensive study of grammar, punctuation, and style, as well as business spelling and vocabulary development. This course is essential for students seeking successful careers in management, administration, communication, and related areas in which a high level of English language skill is required.
OTEC135 - Business Communications
OTEC 135: Business Communications is designed to teach students how to plan, organize, and write accurate and effective reader-friendly business documents appropriate for use in today's global business environment. Design and strategies are covered for various business letters, memos, reports, proposals and electronic messages. A situational focus groups business communications into three categories: daily, persuasive, and negative. Practicing techniques for all three, students learn to communicate and respond effectively and professionally in a variety of workplace situations.
OTEC140 - Administrative Procedures
OTEC 140: Administrative Procedures - students will master essential organizational skills and develop efficient office practices in preparation for entry into the contemporary office. Preparing students for the office environment that requires workers to communicate effectively, think critically, apply problem-solving skills, and work effectively with other members of the office team. Students will look at the rapid pace of change in the office of today and understand office workers need the ability to develop new skills and understand new processes as jobs evolve.
OTEC150 - Word Processing I
OTEC 150 Word Processing I is designed to teach students basic functions of a word processing program as well as how to properly format business documents including letters and memorandums. Business standards in all documents are upheld throughout the course. Microsoft Word software is utilized as the learning platform; however, skills can be transferred to most word processing programs.
OTEC151 - Word Processing II
OTEC 151 Word Processing II is a continuation of Word Processing I and is designed to progress students beyond the basic functions of a word processing program to further enhance documents. Students are introduced to some of the more advanced features of Word including automating formatting, utilizing special Word features, merging documents, and customizing documents. Business standards in all documents are upheld throughout the course. Microsoft Word software is utilized as the learning platform; however, skills can be transferred to most word processing programs.
OTEC153 - Spreadsheets
OTEC160 - Human Relations
OTEC 160 Human Relations concentrates on personal and professional development skills needed by workers in today's workplace. Students will study and practice these skills including self-examination and assessment, self-motivation and goal setting, stress management, time management, effective communication, interpersonal skills, handling conflict, client relations, teamwork, problem solving, and an understanding of business ethics.
OTEC161 - Service Delivery
OTEC 161: Service Delivery concentrates on development of fundamental customer service skills required by workers in today's office. Students acquire skills including self-assessment, understanding and controlling barriers to customer service, determining customer needs, problem solving, developing opportunities, empowerment, effective communication, self-motivation and goal setting, and the use of technology. Customer-focused companies are profiled to examine how they promote excellence in customer service.
OTEC162 - Employability Skills
OTEC 162 Employability Skills will help students develop successful job search strategies for today's competitive and changing job market. Topics include self-assessment, workplace skills, creating on online presence, job search strategies and research, using the Internet for job search and career planning, networking, resumes, employment-related communications, application forms, portfolios, and interviews. Students also explore the role of human resources, occupational health & safety, employment standards, and Worksafe BC.
OTEC170 - Bookkeeping I
OTEC 170: Bookkeeping I provides students with an introduction to manual accounting. Emphasis is placed on fundamental accounting principles and their application in day-to-day business situations. This course is based on a service business organized as a sole proprietorship. Students cover basic bookkeeping skills including double-entry general journal entries, posting to the general ledger, preparing a trial balance, recording adjustments in a ten-column worksheet, producing period-end financial statements, closing the temporary accounts, maintaining petty cash, and preparing bank reconciliations.
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